terr.io

One platform.

Close the loop between AI development and production.

Integrate development and production to enable a data-driven iteration cycle—real production data powers better development, and production observability aligns with trusted evaluations.

Comprehensive Observability & Evaluation Features

terr.io offers a suite of powerful tools designed to give you unparalleled visibility and control over your LLM deployments, from development to production.

Agent Monitoring

Monitor and evaluate AI agents in production with comprehensive observability tools.

Tracing Capabilities

Track and analyze the complete execution path of your AI models for better debugging.

Custom Evaluators

Assess model performance with customizable evaluation metrics and benchmarks.

AI Co-Pilot Assistance

Get intelligent assistance for optimizing your AI systems and workflows.

Experiment Management

Run controlled experiments to compare model versions and configurations.

Prompt Optimization

Manage and optimize prompts with version control and performance tracking.

Solve Real-World AI Challenges

terr.io is versatile, addressing critical observability and evaluation needs across various AI applications.

Generative AI

Monitor and evaluate generative AI models in production environments for quality, safety, and performance drift.

ML & Computer Vision

Track performance and detect drift in machine learning and computer vision models.

Trusted by Industry Leaders

"Reckon observability is pretty awesome!"

Andrei Fajardo

Founding Engineer, LlamaIndex

"From Day 1 you want to integrate some kind of observability. In terms of prompt engineering, we use Reckon to look at the traces to see the execution flow to determine the changes needed there."

Kyle Weston

Lead Data Scientist, GenAI, Geotab

"As we continue to scale GenAI across our digital platforms, Reckon gives us the visibility, control, and insights essential for building trustworthy, high-performing systems."

Charles Holive

SVP, AI Solutions and Platforms, PepsiCo

Dashboard: LLM Performance Overview

This dashboard provides a simulated overview of LLM performance based on hypothetical evaluations. It allows you to quickly gauge model quality and efficiency metrics over time.

Avg. Response Quality

4.2 / 5

Avg. Latency (ms)

580

Total Evaluations

1,245

Avg. Cost per Request (Simulated)

$0.003

Toxicity Score (Avg.)

0.05

Bias Index (Avg.)

0.12

Model Performance Trends (Simulated)

Illustrative data: Trend of hypothetical accuracy for different LLM models over time.

Evaluate Prompts & Responses

Simulate submitting a prompt to an LLM and then evaluate its response based on key criteria. This helps in understanding response quality and identifying areas for improvement in prompt engineering and model fine-tuning.

"Fīde, sed verifica." — Trust, but verify.

Recent Evaluation History

Review a simulated history of past prompt submissions and their evaluations. This helps track individual performance and identify patterns across different LLM models and prompt variations.

Date Prompt (Excerpt) Model Rating Criteria Latency (ms) Tokens

Note: This history is simulated and clears on page refresh.

Prompt Engineering & Evaluation Best Practices

Effective prompt engineering is key to getting optimal LLM responses. These guidelines, adapted from Generative Search Optimization (GSO) principles, also serve as criteria for robust evaluation, ensuring your AI systems perform at their best.

Clarity & Conciseness

Write prompts directly. Avoid jargon or overly long sentences. Ensure the LLM knows exactly what you're asking. Evaluate if the response is easy to understand.

Factual Accuracy & Verifiability

Base your prompts on factual information where applicable. When evaluating, verify the response's factual correctness using external sources.

Topical Authority & Context

Provide sufficient context in your prompts for the LLM to understand the domain. Evaluate if the response demonstrates deep understanding of the topic.

User Intent Alignment

Clearly state the intent of your query (e.g., "Summarize," "Compare," "Explain"). Evaluate if the LLM's response fully addresses that specific intent.

Trust Signals (E-E-A-T)

While LLMs don't have "E-E-A-T" directly, the content they are trained on does. Ensure your source material (if referenced in prompt) exhibits these qualities. Evaluate responses for verifiable information.

Structured Prompts & Output

Use formatting (lists, bullet points, headings) in your prompts to guide the LLM's output structure. Evaluate if the response is well-organized and easy to read.

Learn & Community

Expand your knowledge and connect with the LLM community through our curated resources and events.

Docs & Phoenix Open Source

Access comprehensive documentation for platform features and contribute to our open-source initiatives.

  • Platform Documentation
  • Phoenix Open Source

Blog

Stay up-to-date with the latest insights, research, and best practices in LLM observability and evaluation.

Agents Hub

Explore resources and case studies specifically for monitoring and evaluating AI agents.

LLM Evals Hub

A comprehensive collection of tools, methodologies, and benchmarks for LLM evaluation.

Courses & Readings

Access structured courses like "Evaluating AI Agents" and our "AI Paper Readings" series.

  • Evaluating AI Agents course
  • AI Paper Readings

Community & Events

Join our community, participate in discussions, and attend upcoming workshops and events.

Topics

Dive deep into specific subjects related to LLM evaluation and AI agent development.

  • LLM Evaluation
  • Agent Evaluation
  • AI Agent: Useful Case Study
  • AI Product Manager
  • LLM as a Judge
  • LLM Tracing
  • Prompt Optimization Techniques

Company

Learn more about terr.io's mission, careers, and commitment to building trustworthy AI systems.

About Us

Our mission is to close the loop between AI development and production, enabling data-driven iteration cycles.

Careers

Join our team and help us build the future of AI observability and evaluation.

Partners

Collaborate with us to expand the ecosystem of trustworthy AI solutions.

Press & Security

Access our press kit and learn about our robust security practices.

  • Press Resources
  • Security Statement

Start your AI observability journey.